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Remote I.T. Support

Fast I.T. Support For Your Small Business

Nothing is more frustrating than when you are in the groove of your workday, and your computer starts to have problems. Often times, a simple restart of your computer can fix the majority of your issues, but when it can’t, you need fast I.T. Support that you can count on. 

Whether you are having problems sending emails, or need to move to a new computer for work, American Viking Consulting has the skills and experience to help you as quickly as possible. We strive to provide effective I.T. Support to remedy your issue, and identify the root cause of the issue.

Whether you have one computer, or 10, keeping your computers secure and protected is essential to preventing many I.T. issues, or viruses. American Viking Consulting can help setup Anti-Virus software, make sure that your backups are running, and perform regular maintenance so that you can get the most out of your computers.

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Remote Tech Support For Your Business

Initial Troubleshooting

Many I.T. Issues can be resolved on the initial call or request. Often times, a quick password reset, or clearing of your cache can resolve several of the most common issues that you'll run into on your day to day operations.

Advanced Troubleshooting

For issues that are unable to be resolved on the first call, or require coordination with a 3rd party such as Google, your CRM, or others, American Viking Consulting can help provide advanced support to make things as simple and stress free for you as possible.

Proactive Maintenance

As part of I.T. Support with American Viking Consulting, we perform proactive maintenance on your computer to keep them running healthy and safe for as long as possible. Part of this maintenance can include removing software bloat, defragging your drives, and ensuring that you backups are running. Just in case you have to migrate to a new computer.

Frequently Asked Questions About Remote I.T. Support

Can You Provide Support For My Phone Or Tablet?

American Viking Consulting has years of experience supporting the mobile devices that you  may use in the office, and in the field. Whether you need help getting an app to work properly, or you want to have all of your devices managed centrally, we can help.

Can You Help Protect Me From Ransomware?

Our Anti-Virus software suite also includes active protection against threats like Ransomware, or other viruses that can damage your machine. A key component of Ransomware recovery and prevention is making sure that you have backup solutions in place to quickly recover, and a password manager that will allow you to securely store your password, and easily update them if they are ever compromised.

How Can You Fix My Computer Remotely?

There are several remote access programs on the internet that make it easy to fix whatever problems you are experiencing. If a remote access program won’t work, our team has the experience and skill needed to walk you through the steps to resolve any issues you may be experiencing.

How Can I Make Sure I Am Prepared For An I.T. Disaster?

The first step to securing your computer and recovering from a disaster is to create an I.T. Disaster Recovery plan. This will allow you to have a checklist that you can follow step by step, and bring some order back into the chaos of catastrophic I.T. Failures. This often includes anti-virus, backup drives, and what passwords need to be updated in the event of a compromise or theft.

We Have a Reputation For Doing Things Right

"Vincent built our website. I am more than happy with the work that he has done. I'm pretty picky and changed my mind a bunch. He was happy to do it all. He walked me through every step of the way and has helped get my Google my business up as well. I can't say enough great things about American Viking Consulting! Appreciate it Vincent thank you!"
Victor C.
Victor C.CEO - American Security Solutions
"I’m the owner of Fernando Roofing so that means I know lots about roofing and nothing about technical stuff or google and such. Long story short a old “friend” of mine had helped me do my google page and email which I lost all access to since I wasn’t the admin so the great man Vincent helped me recover it all back in less than 10 minutes getting my email fixed."
Carlos F
Carlos FOwner - Fernando Roofing
"Vincent was so easy to work with, he listened to what I wanted and surpassed my expectations! Thank you for helping me and my business!!"
Sheila L
Sheila LOwner - Blu Rain Massage
"Working with American Viking Consulting was excellent. I met Vincent through a business consultant. My site was a disaster, ranking poorly, and slow. Vincent took the time to get to know my business, then built us a website that reflects my business. It's ranking much better, looks amazing and is much faster. I couldn't be a happier customer. Vincent is a true expert!"
Ryan K.
Ryan K.Owner - American Warrior Auto Glass
"Vincent did an outstanding job. He was able to recover 10 years worth of data from an old computer that died, and seamlessly migrated it to a new work computer. I would recommend American Viking Consulting!"
Jeff M.
Jeff M.Owner - Four Peaks Transportation
"Vince is the kind of man that isn’t happy until his client is happy. He has provided me with valuable insight regarding my Websites, SEO & GMB. If you are looking for a partner that will work just as hard as you do, then Vince is your man."
Stephen J.
Stephen J.Communications Director - Community Life Church
"I highly recommend American Viking Consulting. Vincent did a great job on my website. He is very thorough and will explain things to make sure you are well informed on the services being provided. Definitely a great company to work with if you are looking for a company that has integrity and clear communication."
Stephanie D.
Stephanie D.Owner - Crystal Clear Coaching Services
Vincent is a major asset to any organization. His level of professionalism, hard work, integrity, and willingness to continue learning can be seen immediately. I've had the pleasure of working with Vincent over the last 2 years with a partnership between our organizations and he's done an incredible job not just with the partnership, but building a genuine relationship with our employees along the way. He also possesses immense technical knowledge making him a top-tier IT professional.
Brian S.
Brian S.COO - ZyraTalk
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